tag:blogger.com,1999:blog-170446832024-03-08T05:37:35.315+05:30Legal Process OutsourcingLegal Process Outsourcing is slated to be the next mover and shaker. Since 2005, this blog has been tracking the activity in the space now variously being called LPO, Legal Process Outsourcing, Legal Process Offshoring, Legal Services Offshoring. Watch this blog for company press releases, news from the ground and commentary on developments.Rahulhttp://www.blogger.com/profile/07920332953111888219noreply@blogger.comBlogger219125tag:blogger.com,1999:blog-17044683.post-80906713882097737612013-04-30T08:18:00.000+05:302013-04-30T08:18:03.825+05:30Guest post: All about Personal Injury Claims<!--[if gte mso 9]><xml>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-GB">The
Right Time to Make a Personal Injury Claim</span></b></div>
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<br /></div>
<div class="MsoNormal">
<span lang="EN-GB">Personal injury claims are a contentious
subject. Whilst there are many cases of personal injury claims being issued to
good effect, helping the injured party to gain vital financial support
following an injury, there are many more which make the news for entirely the
wrong reasons.</span></div>
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<br /></div>
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<span lang="EN-GB">This week alone, the British newspapers
have been reporting the story of a policewoman who is suing a man who called
999 after she followed up on the call and, whilst at his premises, tripped over
a curb. Despite hurting her hand and leg, she has not been left with serious
injury. However, she is currently suing the victim of the burglary for £50,000.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-GB">Whatever your feeling about the above
scenario, it’s undeniable that there is a right time and a wrong time to make a
personal injury claim. And when the right time comes, it’s always important to
go to a trusted provider such as <a href="http://mayiclaim.co.uk/index.php">Mayiclaim.co.uk</a>.</span></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-GB">When
You Should Make a Personal Injury Claim</span></b></div>
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<span lang="EN-GB">The right time to make a personal injury
claim is when you’ve been injured in an accident that wasn’t your fault. It’s
an oft repeated mantra, and one which is true, but it’s also one which should
be taken into account alongside other factors.</span></div>
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<br /></div>
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<span lang="EN-GB">Personal injury claims need to be supported
by medical evidence, so it’s vital that you visit a hospital or GP straight
away after your accident. Your injuries will need to be documented, and this
documentation used as evidence. </span></div>
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<br /></div>
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<span lang="EN-GB">In addition, you should also inform the
police of the accident, report it to your insurance company (if relevant) and
gather as much evidence as you can about what happened, and where. Some
personal injury claims are made following criminal activity or negligence on
the part of the defendant. Because of this, reporting the incident to the
police will ensure that you are able to build the strongest case possible.</span></div>
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<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-GB">When
You Shouldn’t Make a Personal Injury Claim</span></b></div>
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<span lang="EN-GB">There are some circumstances in which
proceeding with personal injury litigation is not advisable. These
circumstances can cover anything, from a lack of evidence to being unable to
find a good personal injury claim lawyer.</span></div>
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<br /></div>
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<span lang="EN-GB">For example, if you are unable to prove how
you sustained your injuries, you will most likely not be successful in your
claim. In this scenario its inadvisable that such a claim be undertaken, as you
may ultimately end up with costly legal fees. If your injuries are negligible –
that is, they are likely to heal quickly and will not affect you on a long term
or permanent basis – then you may also see your personal injury claim get
turned down.<span style="mso-spacerun: yes;"> </span>And if the accident was in
any way your fault – perhaps due to inattention or lack of care – then you
should remember that this may well come out in the event of your case going to
court. </span></div>
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<span lang="EN-GB">Making a personal injury claim can be very
beneficial for the claimant, but always remember that it can end up being very
costly for the defendant. If you are injured in an accident that wasn’t your
fault, it’s best to only claim what you need to until you are well enough to go
back to work. </span></div>
Rahulhttp://www.blogger.com/profile/07920332953111888219noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-33425673356433231712012-12-19T16:24:00.000+05:302012-12-19T16:24:02.868+05:30Guest post: Procurement's increased role in sourcing Legal Services<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://www.blogger.com/blogger.g?blogID=17044683" name="_GoBack"></a><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;"></span><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">Legallyours welcomes a guest post from Jason Winmill, Partner at </span></i><span lang="EN-US"><i style="mso-bidi-font-style: normal;"><span style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">Argopoint
Consulting LLC</span></i></span><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">.
Argopoint has designed award-winning, nationally recognized legal sourcing
approaches for leading Fortune 500 companies.</span></i></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">Sophisticated sourcing professionals are introducing
innovative sourcing solutions to their legal departments, and in doing so,
delivering millions of dollars in savings. Successful collaboration between
sourcing and legal can manifest itself in many ways (e.g., exploring
alternative supplier models, introducing alternative fee arrangements, issuing
RFPs, introducing supplier competition through e-auctions). Legal Process
Outsourcing (LPO) is among the beneficiaries of strategic interactions between
sourcing and legal. Introducing an outsider perspective (i.e., sourcing) can
often help drive legal department conversations away from “<i style="mso-bidi-font-style: normal;"><u>How can we preserve what we have</u>?</i>” and towards “<i style="mso-bidi-font-style: normal;"><u>How can we continue to capitalize on
opportunities in the legal marketplace</u>?</i>”</span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">The media is gradually beginning to pick up
on these successes: a recent article in the Wall Street Journal noted that
several companies (including GlaxoSmithKline, Toyota, Sun Microsystems, and
eBay) are using competitive bidding and e-auctions to purchase legal services.
As with other important services, effectively sourcing legal is a delicate
process with major upside.</span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">“Compared to a few years ago, legal sourcing
is now an area where I see major companies investing. Doing legal sourcing
properly does require a real investment. It’s not a category where you can
watch a few episodes of <i style="mso-bidi-font-style: normal;">Law and Order</i>
and fake it,” notes Justin Ergler of GlaxoSmithKline Legal Services
Procurement, a rising star in this emerging field.</span></div>
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<br /></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">Legal services are highly complex, sensitive,
and high-risk; supply management professionals face the difficult challenge of
building credibility in the legal department and moving along a steep learning
curve without losing sight of short-term savings goals. In spite of these
difficulties, savvy sourcing and procurement departments are earning the
appreciation of their legal colleagues and guiding meaningful change in their
legal departments.</span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">Potential Benefits to Including Sourcing in
Legal Projects:</span></div>
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<br /></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><b style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">Tools
to Facilitate Rigorous Provider Selection</span></i></b><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">: Leading
sourcing departments typically have tools and processes (e.g., RFPs, e-auction
technology) that can simplify the legal sourcing process. When customized
appropriately, these tools can help legal departments obtain greater visibility
into their provider network while collecting decision-grade data from
alternative providers.</span></div>
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<br /></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt "Times New Roman";">
</span></span></span></i><b style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">Exposure to a Wide Range of
Provider Models</span></i></b><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">: Seasoned sourcing
professionals tend to have experience across a range of categories and service
areas. While not all of these experiences will translate directly to success in
legal, sourcing professionals are often well-positioned to see opportunities
for increased efficiency within legal provider models.</span></div>
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<br /></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><b style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">Detachment
from Long-Standing Provider Relationships</span></i></b><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10.0pt; line-height: 115%;">: Sourcing
professionals are typically not burdened by professional or personal
relationships with legal service providers. This outsider status can be
appealing when communicating competitive sourcing initiatives to potential and
existing providers.</span></div>
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<br /></div>
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<i style="mso-bidi-font-style: normal;"><span lang="EN-US">-Jason
Winmill, partner at </span></i><span lang="EN-US"><a href="http://www.argopoint.com/"><i style="mso-bidi-font-style: normal;">Argopoint
LLC</i></a></span></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;"><span lang="EN-US">Read </span></i><span lang="EN-US"><a href="http://www.argopoint.com/legal-management-consultants/ism-legal-services-procurement/"><i style="mso-bidi-font-style: normal;">this article</i></a><i style="mso-bidi-font-style: normal;"> to learn more about legal sourcing.</i></span></div>
</div>
Rahulhttp://www.blogger.com/profile/07920332953111888219noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-62227610381491452872012-10-16T08:05:00.001+05:302012-10-16T08:07:36.678+05:30Outsourcing Trends for Businesses in 2012<div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal">
<span lang="EN-US">Outsourcing of IT work is increasing
considerably in 2012, but that may be the only outsourcing that will increase
by a substantial amount. The expansive outsourcing of legal work in the past
may have come to a screeching halt, at least temporarily.<br />
<br />
</span><b><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;">The
Outsourcing Pace for Legal Work in 2012</span></b></div>
<div class="MsoNormal">
<span lang="EN-US">Outsourcing of legal work is continuing at
a slower pace in 2012, however, many experts believe that business conditions
in the law business will prompt an increase. Last month a report from Citi
Private Bank’s Law Firm Group said the following about the bottom line for law
firms: “With weak demand growth and the continuation of expense growth, it is
likely that expenses will continue to grow at a faster pace than revenue, squeezing
margins and making it tricky to achieve even low single-digit profit growth.”<br />
<br />
</span><b><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;">Large Law
Firms are STILL Looking to Outsource</span></b></div>
<div class="MsoNormal">
<span lang="EN-US">In light of the possible trouble that may
lie ahead for large law firms, many are preparing for the worse. One way to
prepare for a tough economic climate is to reduce one’s expenses.<br />
<br />
It has been properly noted by David Lat on October 3, 2012 at www.abovethe
law.com that the work that generates revenue for firms, still needs to get
done. “One way of reducing expenses while still getting all the work done is to
outsource certain functions to an outside service provider. This effectively
gets job positions ‘off the books’ of the law firm, which no longer has to pay
salaries or benefits for the lawyers or staffers in question; the law firm just
has to pay the vendor.”<br />
<br />
<br />
</span><b><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;">The
Canadian Law Firms are Looking at the Reality of Outsourcing</span></b></div>
<div class="MsoNormal">
<span lang="EN-US">In the September 26, 2012 Toronto Globe and
Mail, it was reported that Christopher Sweeney, a co-founder of ZSA and the
president of LexLocom, said the Canadian legal market “…has been reluctant to
embrace outsourcing.” He says, however, “… the sector is growing, and a future
of more outsourcing, and considerably fewer junior lawyers at the big firms, is
inevitable.” “I don’t see any way around it,” Mr. Sweeney said. “It is the
future.”<br />
<br />
</span><b><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;">There is
Still a Negative Outsourcing Growth in 2012</span></b></div>
<div class="MsoNormal">
<span lang="EN-US">The negative outsourcing growth in 2012 is
found in the US associate lateral hiring market in Asia for US and UK firms
which are in a severe down cycle, at least when compared to the recent boom
hiring periods (mid ’06 – mid ’08; mid ’10 to mid ’11), according to a report
in Asian Chronicles published this week.<br />
<br />
</span><b><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;">The
Prospects for the Future</span></b></div>
<div class="MsoNormal">
<span lang="EN-US">The remainder of 2012 will continue to see
a slowdown in outsourcing, but the slowdown in revenue and the rise in expenses
will ensure that outsourcing will rise again and perhaps to new highs.</span></div>
<div class="MsoNormal">
<span lang="EN-US"><br /></span></div>
<span lang="EN-US" style="background: white; font-family: "Calibri","sans-serif"; font-size: 11.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">Bio: Jacob Taylor, a finance writer for <a href="http://www.anylawsuits.com/">AnyLawsuits Settlement Loans</a>, is an
under-graduate writer who enjoys writing financial articles around business and
personal finance.</span></div>
Rahulhttp://www.blogger.com/profile/07920332953111888219noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-30513345578251351122012-10-01T08:35:00.000+05:302012-10-01T08:35:19.359+05:30Guest post: The State of Legal Outsourcing c. 2012<div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">The state of the LPO market in mid/late 2012 is fascinating. The missing
component is a credible reaction to the threat of LPO by US Law Firms in
particular.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<br /></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">Here are 10 Key Facts that should wake up any Law Firm, wherever they
are in the world.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<br /></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 12pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">1. 10%. This is the percentage of the AmLaw 100 that have taken
strategic steps to address the threats posed by the arrival of LPO Suppliers.
Those 10% have set up onshore, slightly lower cost options, which come at a
price. (See Key Fact 2.)<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 12pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">2. $23 million. This is the cost of implementing an onshore, lower cost
delivery centre. Post-Dewey, I’m surprised that any Law Firm sees the value of
investing that level of resources in transactional, lower value legal services,
but it is exactly the approach that Bingham McCutcheon announced recently.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 12pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">3. 24 Months. This is the time it takes to establish your own LPO
delivery service – 6 months to assess your firm’s options, 12 months to build
it, and a further 6 months to get to anything like a stable operating environment.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 12pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">4. 0. This is the chance that you will achieve the same price, service,
and quality levels that the specialist LPO suppliers.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 12pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">5. 0% This is the percentage of Law Firms who have a strategic offshore
options across their firm. Tactically they can offer it via the LPOs they
engage, but strategically, most Law Firms have limited options to discuss with
their clients<br />
<br />
6. 75%. Over 75% of all LPO business cases show saving of over 30%. In my
experience 50-60% is not uncommon depending on scope. Regardless, the business
case is a no-brainer.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 12pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">7. 75% (again). This is the average amount of time that LPOs are
spending on business development to General Counsel. This means that LPOs are
spending three quarters of their time stealing work that would previously have
gone to law firms automatically.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">8. 32%. This is average annual growth of the LPO market in the last 3
years. This is not new legal work – this is legal work that was, but is no
longer, going to Law Firms.<br />
8a. 35% is the forecast annual growth of the LPO sector over the next three
years, meaning that a growing drift of work from Law Firms to the LPOs.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<br /></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">9. (Close to) 0% (my estimate). This is the percentage of work that has
already gone to the LPOs that will return to the Law Firms. There are always
horror stories in outsourcing, but my experience in the market is that buyers
are hooked on the concept (quality, service, speed) and pricing of LPO. So they
take any bad experience and learn from it with another LPO supplier. They don’t
take it back to their Law Firm<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<br /></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">10. 100%. The number of General Counsel in medium-large corporations who
will look at Legal Outsourcing in the next few years. Strangely, this is the
glimmer of hope for forward thinking Law Firms. If they can create a
compelling, strategic and flexible offering in this market then they can look
sharp against the competition and win more business as a result.<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<br /></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<br /></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-bottom: 0.0001pt;">
<span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">Ed Brooks is the founder of The LPO Program, designed to give General
Counsel and Law Firms all the tools and data to take strategic advantage of
Legal Outsourcing.</span><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-bidi-font-size: 11.0pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;"> </span><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;"><a href="http://www.thelpoprogram.com/" target="_blank"><span style="color: #1155cc; mso-bidi-font-size: 11.0pt;">www.thelpoprogram.com</span></a><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Sources:</div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">1.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">Research by The LPO
Program, not published<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">2.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">Bingham press
release<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">3.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">My experience<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">4.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">Based on general
experience in 12 years on both sides of the outsourcing fence<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">5.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">As with Point 1<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">6.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">Our 2012 Global LPO
Study <o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">7.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">Based on interviews
with the LPO Suppliers (touched on slightly in the 2012 Study)<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">8.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">And 8a Global LPO
Study<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">9.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">This is the hardest
one to prove, but it is based on my experience, and I am open to being proven
wrong<o:p></o:p></span></div>
<div class="MsoNormal" style="background-color: white; background-position: initial initial; background-repeat: initial initial; margin-left: 48.55pt; text-indent: -18pt;">
<!--[if !supportLists]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: Arial; mso-fareast-language: EN-IN;">10.<span style="font-family: 'Times New Roman'; font-size: 7pt;"> </span></span><!--[endif]--><span style="color: #222222; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IN;">A reasonably safe
bet!<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</div>
Rahulhttp://www.blogger.com/profile/07920332953111888219noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-87659297413915150032011-07-08T14:29:00.000+05:302011-07-08T14:29:12.987+05:30Why outsource in the UK?<div class="MsoNormal"><span class="Apple-style-span" style="font-family: Verdana, sans-serif; font-size: 13px;">At a time when the UK’s economic outlook remains precarious, it can be difficult for businesses to grow and expand. However, with awareness and careful management there is room for businesses of all kinds to perform well and one way companies are able to do this is through the use of outsourcing.</span></div><div class="MsoNormal"><br />
</div><div class="MsoNormal"><span lang="EN-GB" style="font-family: "Verdana","sans-serif"; font-size: 10.0pt;">Outsourcing here in the UK can reduce risk for businesses and help them to extend both their servi<span class="Apple-style-span" style="background-color: white;">ce offering and manpower at a time when the rise of operational costs could otherwise make this difficult. By partnering with outside specialists such as </span></span><span lang="EN-GB" style="background-attachment: initial; background-clip: initial; background-color: white; background-image: initial; background-origin: initial; background-position: initial initial; background-repeat: initial initial; font-family: Verdana, sans-serif; font-size: 10pt;"><a href="http://www.ventura-uk.com/">Ventura BPO Services</a></span><span lang="EN-GB" style="font-family: "Verdana","sans-serif"; font-size: 10.0pt;"><span class="Apple-style-span" style="background-color: white;"> businesse</span>s can reduce costs for projects, or a specific element of their operations, while enjoying the revenue generated.</span></div><div class="MsoNormal"><br />
</div><div class="MsoNormal"><span lang="EN-GB" style="font-family: "Verdana","sans-serif"; font-size: 10.0pt;">Although outsourcing can take place within the premises of your own company, commonly one factor that can contribute to savings made is the eradication for purchase of equipment, software or the cost of premises when outsourcing is contracted off-site. Despite this, the largest benefit of outsourcing is undoubtedly the ability to have a larger workforce at your disposal on a quick and flexible basis. On top of this outsourcing projects or operational elements of your business means you will not be responsible for the cost of training these staff, nor will you need to employ them on a permanent basis. Outsourcing also allows you to tap into the skills of an external and flexible workforce with existing skillsets allowing businesses to grow and dip their toes in new waters while minimising risk and investment.<o:p></o:p></span></div><div class="MsoNormal"><br />
</div><div class="MsoNormal"><span lang="EN-GB" style="font-family: "Verdana","sans-serif"; font-size: 10.0pt;">Where work is outsourced to experienced teams firms can see increased performance and productivity, as well as enjoying access to the knowledge of experts within the field that the business may otherwise struggle to secure. In this way utilising the service of outsourcers can help you adopt best practices and innovations as you can tap into their tried and tested methods and reap the rewards of their established contact networks.<o:p></o:p></span></div>Rahulhttp://www.blogger.com/profile/07920332953111888219noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-30068790327478255192011-07-01T15:37:00.001+05:302011-07-01T15:38:27.110+05:30Press Release: CPA Global celebrates success in Greater China IP market<strong>Growing client base underlines region’s strong focus on intellectual property<br />and increasing demand for professional IP services<br /> <br />Achievements mark second anniversary of Hong Kong office</strong><br /><br />CPA Global, the world's top intellectual property (IP) management specialist and a leading provider of legal services outsourcing (LSO), has made significant inroads into the Greater China market since opening its office in Hong Kong two years ago, helping a growing number of companies protect and manage their valuable IP assets.<br /><br />On the second anniversary of its Hong Kong office, CPA Global is celebrating successful growth in Greater China (incorporating mainland China, Hong Kong, Macau and Taiwan), and an expanding client base, comprising leading corporations in sectors such as telecommunications, electronics, and semi-conductors. <br /><br />Clients include international telecommunications solutions provider Huawei Technologies; leading global manufacturing companies Johnson Electric and Techtronic Industries (TTI); The Chinese University of Hong Kong; and China Patent Agent, one of China’s leading IP agencies.<br /> <br />Prior to opening its Hong Kong office, CPA Global had already forged successful business alliances in Japan and Korea, and established a strong operational presence in India. The aim of the Hong Kong office was to spearhead CPA Global’s business development in North and South East Asia, with a particular focus on the fast-growing Greater China region. <br /><br />Commenting on the company’s achievements in the region over the past two years, CPA Global Group Chief Executive Peter Sewell said: “The phenomenal economic growth in Greater China has brought with it a stronger focus on intellectual property as companies in the region increasingly develop their own IP and recognise the value of that intellectual capital. Indeed, China is now the world’s fastest growing market for IP and the largest filer of international patents. We are delighted to have made such significant inroads into this important region since opening our Hong Kong office, and are pleased to be able to celebrate two successful years of helping clients throughout Greater China manage and protect their valuable IP assets.”<br /><br />Joanne Hon, CPA Global's Head of Sales & Marketing, Asia, who has led the Hong Kong office since its opening, said: “As companies in Greater China have become more international in their outlook and operations, they have seen the benefits of enlisting professional IP management companies like CPA Global to help them manage their IP portfolios to ensure that their prized IP assets are protected and maintained. We are seeing increasing opportunities to work with companies throughout Greater China, as well as other parts of North and South East Asia. Earlier this month, we opened our first office in Korea, and we are planning to open further offices in China over the next couple of years.”<br /><br />Commenting on their successful working relationship with CPA Global, Chris Murray, Senior Corporate Patent Attorney - Johnson Electric Group, said: "In appointing CPA Global to handle our patent renewals, we were seeking improved efficiency, cost savings, reliability and, above all, peace of mind. And that's exactly what they've delivered for us. This has enabled us to concentrate on other matters and not have to worry about our patent renewals as we know everything will be handled in timely fashion and without drama by CPA Global; and that we will be promptly informed and fully briefed should any issue arise. On top of this, their customer support teams are always quick to respond and friendly to deal with."<br /><br />Added Emmanuelle Prono, Assistant General Counsel at Techtronic Industries (TTI): “When we looked at consolidating TTI Group’s IP renewal systems and processes, CPA Global was one of the very few IP service providers able to satisfy all of our needs in relation to the renewal of a large and diverse IP portfolio, as well as the monitoring of that portfolio. What made the difference was the proximity and quality of the service of CPA Global’s staff, whether based in Europe or Asia. We are very happy today with the services provided in maintaining and protecting our iconic brands and patents portfolio.”<br /><br />Xiangling Zeng, Patent Attorney and Deputy General Manager at China Patent Agent (H.K.) Ltd, commented: “Our two companies have developed a strong business relationship and, with the ongoing growth of CPA Global’s Hong Kong office, we believe our relationship will continue to foster and grow.”<br /><br /><br />* * * *<br /><br />About CPA Global <br /><br />CPA Global is the world's top intellectual property (IP) management specialist, and a leading provider of legal services outsourcing (LSO). CPA Global supports many of the world’s best known corporations and law firms with a range of IP and broader legal services, helping them to manage risk, cost and capacity, and realise greater value for their businesses and their IP assets. <br /><br />CPA Global helps its clients manage their valuable IP Rights, such as patents, designs and trademarks, ensuring that IP portfolios are protected, maintained and regularly reviewed in order to maximise value. Services include search, filing and renewals for patents and trademarks; trademark watching; portfolio valuation and optimisation; as well as IP management software.<br /><br />Founded in Jersey, Channel Islands in 1969, CPA Global today employs more than 1,500 people, serving clients' needs in over 100 countries. CPA Global has offices in major international locations, including the UK, France, Germany, the USA, Australia, India, China, and Korea; with strategic partnerships in these and other important markets, including Japan.<br /><br />CPA Global’s diverse client list ranges from major global corporations, headquartered in Europe, North America and Asia Pacific, to small and medium-sized enterprises and innovation start-ups; and from top international law firms to national and regional law and IP firms. Clients include leading Fortune 500 and FTSE companies, and two-thirds of the Global Lawyer 100.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-71044026432485683242011-06-29T15:44:00.001+05:302011-06-29T15:45:26.135+05:302011 State of the LPO Sector Survey<p>Last year Ravi Shankar, a Harvard Law graduate, administered the 2010 State of the LPO Sector Survey to study business fundamentals of the LPO industry in India at large. The report had (a) profiled LPO firms and (b) sought to understand how they market themselves.<a title="" style="mso-footnote-id: ftn1" href="http://www.blogger.com/post-create.g?blogID=17044683#_ftn1" name="_ftnref1">[1]</a> Notable findings from the corresponding 2010 State of the LPO Sector Report include:<br /><br />· Despite strong growth projections, it is a challenge for most LPO firms to attract clients: Why do LPO firms and commentators project strong industry growth, yet firms find it difficult to attract clients? One explanation offered by a plurality of LPO firms is that few firms capture most of the market. <br /><br />· 2004 to 2007 may have been a “golden age” for starting a LPO firm: Outside of this three-year window, the number of LPO firms entering the industry appears to have fallen. Does this suggest that new entrants are unable to capture market share despite strong growth projections?<br /><br />· BPO experience helps: In the view of one CEO, BPO companies possess two advantages: First, security infrastructure is in place—both for employees and data. Second, they have experience marketing themselves to an American and British client base. <br /></p><br /><p>Informed by the 2010 Survey as well as communication with LPO firms and relevant field experts, the 2011 Survey has evolved to ask LPO firms about their (a) clients, (b) revenue, and (c) opinion of often-cited market analysts. If you are interested please write to Ravi Shankar at <a href="mailto:IndianLPOSurvey@gmail.com">IndianLPOSurvey@gmail.com</a></p><br /><p><br /><a title="" style="mso-footnote-id: ftn1" href="http://www.blogger.com/post-create.g?blogID=17044683#_ftnref1" name="_ftn1">[1]</a> A full copy of the 2010 Report is available at http://lposavvy.info/downloads/Ravi_Shankars_LPO_Survey_Report.pdf. </p><br /><p>[1] A full copy of the 2010 Report is available at http://lposavvy.info/downloads/Ravi_Shankars_LPO_Survey_Report.pdf. </p>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-47265539807789022462011-06-20T10:58:00.001+05:302011-06-20T11:00:36.937+05:30CPA Global hosts event on the latest trends in Cloud-based IP ManagementCPA Global, the world’s top provider of intellectual property (IP) management and leading provider of legal services outsourcing (LSO), today brought together IP experts in Palo Alto, Calif. for the company’s event IP in the Cloud: Managing Your IP while Keeping Pace with Innovation to explore the latest trends in cloud computing.<br /><br />Featuring noted industry expert Mary O’Malley, Senior Patent Paralegal at eBay, Inc., the presentation focused on the growing popularity of Software as a Service (SaaS), specifically cloud-based IP management. Organizations that embrace this model find it increases data access speed and simplifies the IP process with minimal infrastructure.<br /><br />“The practice of cloud-based IP management brings strategic value to corporations and enhanced client relationships to firms,” said Jim Lee, Sales Manager at CPA Global. “As a result, the growing industry trend has gained quite a bit of recent attention for the time and cost savings it offers companies.”<br /><br />An early adopter of the SaaS model, O’Malley addressed the benefits of implementing a cloud-based IP solution. These include cost savings and the reduction of IT overhead, enhanced portfolio visibility, system customization, scalability, collaboration with outside counsel and inventors, as well as the use of the cloud to ensure business continuity and security. She also discussed how the cloud simplifies the management of information disclosure statements, a critical component of patent prosecution that is particularly time-consuming and burdensome.<br /><br />The presentation also taught attendees how cloud computing can complement client-centric organizations, discussing how to leverage the model as a strategic business platform and highlighting its ability to enhance client-law firm relationships.<br /><br />For more information on CPA Global, please visit www.cpaglobal.com.Read more: <a style="COLOR: #003399" href="http://www.hostreview.com/news/110617-cpa-global-hosts-event-on-the-latest-trends-in-cloud-based-ip-management#ixzz1Pn6rNypJ">http://www.hostreview.com/news/110617-cpa-global-hosts-event-on-the-latest-trends-in-cloud-based-ip-management#ixzz1Pn6rNypJ</a>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-48316689678716658402011-05-30T10:34:00.002+05:302011-05-30T10:40:20.055+05:30Press Release: CPA Global one of fastest climbers in Global Outsourcing 100Leading legal services outsourcing company CPA Global has leapt up the rankings of The Global Outsourcing 100®, a prestigious industry listing produced by the International Association of Outsourcing Professionals (IAOP).<br /><br />CPA Global is one of the fastest climbers in the 2011 Global Outsourcing 100, which covers the leading players in all disciplines of outsourcing, including the largest IT and business process outsourcing (BPO) companies. CPA Global rose to 23rd place this year, compared with 42nd in the 2010 ranking and 60th in 2009. The company was also identified as one of the top 20 providers to both the financial services and technology sectors.<br /><br />Companies selected for The Global Outsourcing 100 undergo a rigorously judged application process that assesses four critical characteristics: size and growth, customer references, organisational competencies, and management capabilities.<br /><br />Commenting on the occasion, Anand Sharma, CFO and Head Management Service, CPA Global, said: "Being one of the fastest climbers in 2011 list, indeed marks a great achievement for CPA Global. The stride we have taken, from the 60th place to the 23rd place reinstates our committed focus on excellence, business capabilities, and best-in-class service standards for our esteemed customers."<br /><br />He further added, "We continue in our endeavor to be the preferred partner in the space."<br /><br />Leah Cooper, CPA Global's Director, Legal Services Outsourcing, said: "Many international corporations are already recognising the benefits of LSO, and the question they are increasingly asking us is not 'why LSO', but 'how' do they go about introducing LSO into their organisations."<br />Michael Corbett, IAOP Chairman and chair of the judges' panel, said: "CPA Global is to be congratulated on again being one of the fastest climbers in The Global Outsourcing 100 and to breaking into the top quartile. The Global Outsourcing Outsourcing 100 is a top industry ranking. The companies who make it into the listing are proven leaders and rising stars. They are the companies you want to partner with to achieve success and better outsourcing outcomes."<br /><br />Note: * CPA Global defines 'pure-play legal services outsourcing provider' as a company whose sole outsourcing focus is in legal services rather than more general IT and business process outsourcing, etc.<br /><br />For further information, please contact:<br />Avian Media<br />Isha Sharma<br />Mobile: +919818282734<br />Email: isha@avian-media.comMegha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-19676316602161660442011-04-06T23:10:00.000+05:302011-04-06T23:10:41.753+05:30Guest Post: Will Outsourcing Still Enjoy the Limelight in the Years to Come?<div dir="ltr" style="text-align: left;" trbidi="on"><br />
<div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;">There are many things that outsourcing has achieved, both positive and negative – it has made a huge difference to the lives of people in countries like China and India where most of the manufacturing and service industries have relocated respectively because they can now find work in their own countries, but with a higher pay scale than the normal standard that had existed so far. However, for the countries that outsourced these jobs because of cost constraints, it has led to problems galore even though they’ve been able to reduce their overall expenditure considerably by paying less than half the usual amount in salaries.<o:p></o:p></span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;"><br />
</span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;">Among the negatives of outsourcing are the facts that it is very hard to effect quality control when your operations are oceans away, and in the hands of people with a completely different culture. The security of operations is compromised at times, as is the quality of service provided. Also, in-house tensions flare up as locals realize that their jobs are being shifted offshore so that the company can cut costs and make more money. And factor in the fact that most governments are now cutting out tax breaks for companies that outsource, and you have many organizations rushing to reshore or backshore their operations. <o:p></o:p></span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;"><br />
</span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;">So the key question today is – how important is outsourcing going to be in the scheme of things to come? With globalization on a massive scale thanks to the Internet and other technologically innovative forms of communication, is it possible to dismiss this phenomenon which took the world by storm just a decade or so ago? And is it viable now for organizations to bring back all their overseas operations and still operate profitably? <o:p></o:p></span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;"><br />
</span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;">The reason why outsourcing took off so swiftly and enjoyed such great success is not just because of the low cost of services in developing nations like India which boast a well educated population, but also because the quality of services delivered more often than not exceeded expectations, and because over a period of time, the initial hiccups gave way to operations that were smooth and satisfactory. Of course, the odd problem surfaced every now and then, but then, that’s to be expected even with onshore operations. <o:p></o:p></span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;"><br />
</span></span></div><div class="MsoNormal"><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-size: 11.0pt;"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;">So yes, while a few companies are moving lock, stock and barrel back home, there are many more who are still sticking it out; and it’s not too premature to hazard a guess that outsourcing will continue to enjoy its day in the sun, even if the rays are not as bright as they used to be. <o:p></o:p></span></span></div><div class="MsoNormal"><b><u><span lang="EN-US"><span class="Apple-style-span" style="font-family: Verdana, sans-serif;"><br />
</span></span></u></b></div><div class="MsoNormal"><span class="Apple-style-span" style="font-family: 'Courier New', Courier, monospace;">This guest post is contributed by Chris Jacobson who writes on the topic of <a href="http://www.criminaljusticedegree.com/">Criminal Justice Degree Online</a> . Chris can be reached at his email id: chris.jacobson7-AT-gmail-Dot-com</span></div></div>Rahulhttp://www.blogger.com/profile/07920332953111888219noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-7912022844091341992011-03-24T15:40:00.002+05:302011-03-24T15:46:41.989+05:30Plenty of career opportunities in LPO firms<p>Guest article (as it appeared in Deccan Herald)<br /><br />Legal process outsourcing (LPO) industry has left its pangs of dithering and clarification and reached the stage where its feet are firmly grounded in the outsourcing domain and is charged for an aggressive expansion.</p><p>Valuenotes report suggests that the Indian LPO market will be worth more than USD $1bn by 2014. The economy saw the industry strengthening even at the times of global recession where for mature and stable providers of LPO it meant more business with Valuenotes estimating LPO revenues (from India alone) to be USD 370 million for 2009.<br /></p><p>This exponential growth is owing to increasing pressure on businesses to boost capacity, lower costs and devise efficient ways to deliver services.</p><p>For markets such as India, industry experts opine that since developed markets are turning extremely volatile the former are fast emerging as better investment destinations. This creates a big pool of opportunities for young lawyers in India as they stand to benefit not only in the domain of experience by getting a chance to do quality and multijurisdictional legal work but also finding opportunity to take up a business manager’s role as they move up the corporate ladder, which in case of a conventional lawyer is not a predictable career progression. </p><p>Litigation or work at law firms in India is associated with initial years of relentless struggle wherein the return on investment of time and money is slow.</p><p><strong>Platform for lawyer</strong></p><p>LPO companies on the other hand provide a platform that not only enriches a lawyer with global exposure and knowledge of multiple jurisdictions but also give them the experience to build and manage teams in a relatively short span of time. Employees’ development in such corporations becomes intrinsically linked with the growth of the corporation. Example of one such legal service provider is CPA Global where Succeeding together is one of their corporate values. To actively help its employees succeed, the company inculcates the culture of leadership at all levels. Lawyers gain in-depth knowledge of both nitty-gritty’s of law and dynamics of business owing to the international business environment provided in its functioning. Established LPO companies such as CPA Global have opened avenues to build long-term career for both fresh and experienced lawyers. A wide variety of services with various levels of complexity has today become the USP for the industry from the work spanning across Legal Research, Contract Solutions, Transaction Support to Document Review. </p><p><strong>Opportunities galore</strong></p><p>Opportunities such as these are now attracting many young yet experienced lawyers to join LPOs. Lawyers with LLM from international universities equipped with work experience in a law firm as well as some years in private practice choose to work for leading LPOs. </p><p>One of them said and I quote - Although legal profession offers a plethora of opportunities, the LPO industry offers a completely new avenue wherein a legal professional not only develops as a lawyer but also is presented with an administrative role. </p><p>Delving with business along with the legal nuances gives a bigger and intrinsic perspective to the legal scenario involved in global transactions. Further, it is a multi faced role which keeps fleeting from one client to another and never gets to be monotonous. Along with vast array of knowledge at the work place, the work life balance also forms a pivotal point for a bulk of lawyers transitioning to the outsourcing industry. The outsourcing industry provides more flexibility and a better platform to deliver than rigid and hectic schedules of a legal firm. A brand like CPA Global with some of the biggest names in the global business being its dedicated clients, offers the perfect platform to the legal fraternity to achieve the pinnacle of success in the outsourcing industry. </p><p>In the current scenario LPO industry is moving towards consolidation with recent mergers and acquisitions being indicative of this growth. This change is guided by the move to capture the global legal market share where LPO in India, according to some industry experts, alone is expected to reach USD $1bn by 2014, which is less than 1% of global law industry. Although this appears to be a small portion of the pie but undeniably is indicative of the huge potential of legal outsourcing and a glimpse of exciting times ahead.</p><p>Authored by Anand Sharma, CFO and Head of Management Services, CPA Global.</p>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-79041275511634848142011-03-04T12:10:00.001+05:302011-03-04T12:12:06.504+05:30CPA Global named in Global Outsourcing 100 for third year runningLeading legal services outsourcing company CPA Global has been named in the International Association of Outsourcing Professionals' (IAOP) Global Outsourcing 100for the third year running – the only pure-play LSO provider to have achieved such distinction.<br /><br />The prestigious top 100 listing covers the leading players in all disciplines of outsourcing, including the largest IT and business process outsourcing (BPO) companies. Companies selected for the Global Outsourcing 100 undergo a rigorously judged application process that assesses four critical characteristics: size and growth, customer references, organisational competencies, and management capabilities.<br /><br />Leah Cooper, CPA Global's Director, Legal Services Outsourcing, said: “We are honoured to have been selected for this important industry listing for a third year in a row. Our position as the only pure-play LSO provider in the 2011 Global Outsourcing 100 establishes CPA Global as a true industry leader. Legal services outsourcing is a fast emerging sector and this high level recognition by the IAOP underlines the key role that CPA Global is playing in developing the sector.”<br /><br />Michael Corbett, IAOP Chairman and chair of the judges’ panel, said: “Congratulations to CPA Global. Being named in the Global Outsourcing 100 is a great achievement, especially given the strong competition from outsourcing providers in both well established and newly emerging sectors. The companies on The Global Outsourcing Outsourcing 100 are proven leaders and rising stars. They are the companies you want to partner with to achieve success and better outsourcing outcomes.”<br /><br />Note: * CPA Global defines 'pure-play legal services outsourcing provider' as a company whose sole outsourcing focus is in legal services rather than more general IT and business process outsourcing, etc.<br /><br />About CPA Global<br />CPA Global is the world's leading provider of legal services outsourcing, including document review, transaction support, contract solutions, legal research, and intellectual property (IP). With offices across Europe, the United States, Asia and the Pacific, CPA Global supports many of the world’s best known corporations and law firms with a diverse set of legal and IP specific requirements, helping them to realise value by managing risk, cost and capacity.<br /><br />Founded in Jersey, Channel Islands in 1969, CPA Global today employs 1,500 people, serving clients’ needs in over 100 countries. CPA Global has offices in key city locations such as London, Paris, Munich, Washington DC, Sydney, Hong Kong and New Delhi; and has strategic partnerships covering a number of other important markets, including Japan and Korea. The company has extensive operations in India, with some 800 people in two state-of-the-art legal services delivery centres in the Noida and Gurgaon districts of Delhi. The company's focus on quality and security in its Indian legal services outsourcing business is underlined by its certifications in ISO 9001 for operational quality and ISO27001 for IT security. For further information visit: www.cpaglobal.com or contact:<br /><br />United Kingdom: Steve Clark +44 (0)20 7549 5504, sclark@cpaglobal.com<br />Victoria Knowles +44 (0)20 7549 4585, vknowles@cpaglobal.com<br />United States: Julie Mandell +1 571-227-7025, jmandell@cpaglobal.com<br /><br />About IAOP<br />The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organisation and advocate for the outsourcing profession. With more than 110,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit http://www.iaop.org or contact:<br /><br />Kimberly Maneeley, IAOP Director, Marketing & Communications<br />+1 845-452-0600, ext. 104, kim.maneeley@iaop.org<br /><br />About The Global Outsourcing 100<br />The International Association of Outsourcing Professionals® (IAOP®) is in its sixth year of compiling its annual ranking of the world’s best outsourcing service providers and advisors – The Global Outsourcing 100. As part of The Global Outsourcing 100, IAOP also introduced a new list in 2009, The World's Best Outsourcing Advisors.<br /><br />The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also legal services, facility services, real estate and capital asset management, manufacturing and logistics.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-52858701658978201322011-03-04T11:58:00.001+05:302011-03-04T12:00:06.045+05:30Ireland to be the next stop for legal outsourcing . . .In an article written by Russell Smith an interesting development has to come to fore. Legal outsourcing is recently been seen having a new base in Ireland. To quote him “A flurry of reports indicate that UK mega law firms Allen & Overy and Herbert Smith both are setting up legal support offices in formerly war-torn Belfast in the coming months. The outsourced jobs will include not only hundreds of back-office clerical positions, but also over 75 fee-earning legal jobs.”<br /><br />Does this mean a precursor to the legal outsourcing market in India? Is the Indian market capable to handle this situation keeping in mind that the Irish government is going out of its way to support the industry? I agree with Russell when he says that a lot would be clear when Indian government will reveal its decision regarding the IT-enabled services next month.<br /><br /><a href="http://lawwithoutborders.typepad.com/legaloutsourcing/2011/02/the-irish-are-stealing-our-jobs-two-london-biglaw-firms-setting-up-legal-process-outsourcing-operati.html">Read more </a>to know his opinion.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-39761227568771353572011-01-19T15:45:00.003+05:302011-01-19T15:52:33.416+05:30Executive Summary: 12 Ways Offshore Legal Outsourcing Could Shake Up the Law World in the New DecadeMany good points already have been made about what offshore legal outsourcing (or legal process outsourcing/LPO) has achieved in 2010, and what it is likely to contribute in 2011. But this is not just a new year; it's a new decade. This second decade of the 21st century is the one in which the legal world, as we know it, might be turned upside down. Along with related factors, offshore legal outsourcing is likely to continue to be among the leaders of the law revolution. Let us count the ways:<br /><br />1. Meritocracy Beats Aristocracy<br /><br />In the new, client-centric legal world, legal services providers can no longer rely on privileged positions. They can no longer depend on unwavering acceptance of the old model, which Cisco General Counsel Mark Chandler famously described as "the last vestige of the medieval guild system to survive into the 21st century." Lawyers and law firms must deliver value. That's what high-quality, offshore legal outsourcing is all about. This is the number one reason why the LPO (legal process outsourcing) sector is likely to continue to boom throughout the new decade.<br /><br />2. Change is happening in the East as Much as in the West<br /><br />Much has been written about the dramatic upheaval in the US and UK legal worlds. But just as rapidly as the Western legal market is changing so is the legal world in India. National law schools are proliferating, skill sets are improving, business-oriented metrics are beginning to prevail, and India's "demographic dividend" is in full effect.<br /><br />3. The New Tort Reform<br /><br />Now that high-profile U.S. law suits have been defeated with the use of high-end, offshore legal outsourcing, the corporate world is just beginning to realize that the best response to bogus claims is not a costly settlement payout, but instead, a cost-effective defense.<br /><br />4. Capital Funding of Litigation<br /><br />The new development of third-party funding of plaintiffs' litigation, to the tune of hundreds of millions of dollars provided by seemingly unlikely investors such as Citigroup, means that corporations are under even more pressure to reduce their legal costs. Offshore legal outsourcing answers not only them but also to the claims investors, who want to maximize their returns on worthwhile cases, rather than see most of their money go to legal fees.<br /><br />5. The Billable Hour Bites the Dust<br /><br />Value-based, flat-fee or fixed-fee billing already is beginning to turn the legal world upside down. Instead of trying to maximize hours and costs, law firms that practice alternative billing, voluntarily or otherwise, are now trying to minimize those same hours and costs. Under that scenario, offshore legal outsourcing is not a dangerous threat to law firms, but instead a great opportunity.<br /><br />6. Unintended Effects of Regulatory Reform<br /><br />The financial regulations that arose from the lack of transparency and oversight blamed for the recent recession that shook the core of the Western economy, together with the regulations contained in the new U.S. healthcare legislation, have created vast new compliance obligations for U.S. corporations, all of which cry out for cost-effective, offshore legal solutions.<br /><br />7. "Legal Trauma Units" Level the Playing Field<br /><br />As the ABA Ethics Commission astutely recognized, offshore legal outsourcing can be a blessing to overwork and out-gunned solo practitioners and small law firms. LPO providers are acting as "legal trauma units" for such lawyers, expertly handling their deadline emergencies, leveling the playing field for them, magnifying their strength and allowing them to not only meet difficult deadlines, but even run circles around the client-required, "lean staffing" of large law firms.<br /><br />8. Offshore Beats Nearshore<br /><br />While some companies <a href="http://articles.latimes.com/2011/jan/01/business/la-fi-legal-outsourcing-20110101">reportedly</a> are thrilled to pay $100-200 per hour for "nearshore" or onshore U.S. contract attorneys, and although this trend may thrive for some time in contrast to the $300-500 per hour that "BigLaw" firms charge for similar work, the nearshore/onshore providers will continue to have serious competitive trouble in the face of the reality that very high-quality, more reliable alternatives are available offshore for $20-40 per hour, or better yet, for inexpensive flat fees.<br /><br />9. The Death of the "They're Taking our Jobs" Myth<br /><br />The mostly untapped market for affordable legal services (a phrase now widely seen as an oxymoron) is vast. At some point, it will become apparent to the legal and corporate worlds that when offshore legal outsourcing allows otherwise unaffordable court cases to be opposed or prosecuted, and deals to be done, most of which require Western lawyers to supervise and implement, the amount of work for Western lawyers will go up, not down.<br /><br />10. More Proliferation than Consolidation<br /><br />Some experts talk, perhaps wishfully at times, about the supposedly upcoming "consolidation" of the LPO industry. In fact, there has been much more proliferation than consolidation. With the one exception of the acquisition of LawScribe by UnitedLex, it seems that so far there has not been a single example of one LPO buying or merging with another. Of course, several legal process outsourcing providers have disappeared entirely (some leaving their old websites intact for posterity, like electronic tombstones), but for every company that has gone under, another three or so have cropped up. The industry has gone from 15 companies in 2005, to over 200 today, and that trend will only increase, as offshore legal outsourcing becomes more popular. This can be a very good thing, not just a bad thing, to the extent that boutique and other niche LPOs emerge to satisfy client needs that go beyond the currently dominant trend of high-volume document coding.<br /><br />11. Western Lawyers Switch to Football<br /><br />Instead of complaining about the supposed loss of jobs, forward-thinking Western lawyers are realizing that offshore legal outsourcing provides them with an opportunity, and maybe even a necessity, of moving up the value chain. Whether they are litigators or transactional lawyers, they have the opportunity to focus on becoming quarterbacks or team coaches, or as Jordan Furlong puts it, "solutions managers." That's what clients want from them the most. As for young associates, they will be trained to negotiate deals, appear in court, supervise offshore providers, and provide legal advice. None of those tasks can be done best (or in some cases, at all) by foreign lawyers. All of those roles provide an opportunity for growth, not decline, at least on the part of modern law firms that are willing to embrace the future, rather than resist it.<br /><br />12. The Future May Belong to the "Just Crazy Enough"<br /><br />In a now-famous New York Times <a href="http://www.nytimes.com/2010/09/19/business/19entre.html?_r=1&pagewanted=1">article</a>, business journalist David Segal reported on the surprising fact that many venture capital funds deliberately look for entrepreneurs who have a mental disorder. The investors are looking for potential business leaders who are "just manic enough" or "crazy enough." In the LPO field, about 6 years ago, Indian providers like Mindcrest, Lexadigm, Quislex, Pangea3 and others were "just crazy enough" to provide document review and other services that most Western companies and law firms would never imagine sending overseas. Now, the sending of document work to India is routine. Today, arguably "crazy" legal outsourcing entrepreneurs and other LPO leaders are setting their sights on the highest-value and highest profit-margin mother lode, which is legal research and legal drafting. It is in those areas that offshore legal outsourcing is likely to make its greatest and most profitable mark.<br /><br />For the entire article please <a href="http://bit.ly/gWRs5F">click here</a>.<br /><br />Written by Russell SmithMegha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-36828192466383957782010-12-20T10:18:00.001+05:302010-12-20T10:23:36.548+05:30Fonterion predicts more emphasis on onshoring<div align="justify">International consulting firm for outsourced legal services has come out with its top 10 list of predictions for LPO domain. </div><div align="justify"><br />The report emphasize on the already known facts like LPO to be the answer to all cost effective questions and technology being the USP of the offshoring proposition. However, the new facets that have emerged from this report are the ones which I think would govern the next year. For example the shift in focus to onshore delivery centers. The recent acquisition by Thomson Reuters of Pangea3 is one such example which can pave the way for further similar kind of developments. Another noteworthy finding is the increasing public acknowledgement. It is the acceptance that will propel growth for the entire industry.<br /><br />To read <a href="http://www.fronterion.com/FronterionTenFor2011.pdf">full report</a>, please click on the link. For a brief synopsis <a href="http://www.fronterion.com/FronterionTenFor2011PressRelease.pdf">read … </a></div>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-6040058836520394702010-12-10T15:04:00.001+05:302010-12-10T15:06:09.679+05:30How will 2011 spell out for LPO business?The LPO Program today released its forecast of the 2011 LPO market showing high growth in all areas of the legal community. The main user of LPO continues to be Corporate Law Departments, who are forecast to add $129m of spending in 2011. Law firms are shaking off traditional caution and are fuelling 41% of the projected growth. On these forecasts, it is expected that at least 9 high profile deals will be announced by law firms in the next 12 months.<br /><br /><a href="http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2010/12/08/prweb4870654.DTL">Read more . . .</a>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-16034170690630833032010-12-08T09:57:00.000+05:302010-12-08T09:58:18.249+05:30UnitedLex Strengthens Market Position with Strategic Acquisition of LawScribeUnitedLex, a global full service provider of technology powered legal & business solutions, announced that it has successfully completed the acquisition of LawScribe. With LawScribe's deep domain capabilities and tradition of thought leadership, UnitedLex will expand its insight and applications to reduce costs and solve complex legal & business challenges."UnitedLex's industry leading technology and long standing commitment to multi-shore delivery made our decision to join them an easy one," said Kunoor Chopra, President and CEO of LawScribe.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-51669575984376708422010-11-29T09:35:00.000+05:302010-11-29T09:36:45.311+05:30Corporate clients embrace outsourcingA by-lined article from Leah Cooper discusses how the legal profession is on the cusp of unprecedented change, and that LSO (and CPA Global in particular) is at the forefront of that change. The piece highlights growth in new business (including our ongoing discussions with Australian law firm Blake Dawson), how LSO is attracting interest from outside investors as well as high-level legal professionals who see the sector as an exciting career alternative, and the results of recent market research on the perceptions of LSO, commissioned by CPA Global. <br /><br /><a href="http://www.theaustralian.com.au/business/legal-affairs/outsourcing-takes-off-among-corporate-legal-clients/story-e6frg97x-1225952315219">Read more . . .</a>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-60618109543349797442010-11-24T09:25:00.001+05:302010-11-24T09:27:08.788+05:30Boon time for Indian lawyersA special feature on aggressive hiring trends in LPO sector, entitled 'LPOs catch Indian lawyers' appeared in The Financial Express. This industry trend piece talks in detail about Indian lawyers and path breaking growth planned by the industry. <br /><br />LPO in India is looking forward in expanding its presence in the outsourcing sector owing to which big names like CPA Global, United Lex, and Infosys are into major hiring spree especially for the lawyers. This development does not alone mean profit for the business but is also a boon time for law graduates and lawyers. They now have an option to skip the drudgery and hardship, which they earlier spent at courts practicing, move directly to an LPO company and get the benefits of corporate culture.<br /><br />The article elaborates recent LPO expansion by quoting Anand Sharma, CFO and Head of Management Services at CPA Global, “We will hire 400 lawyers in India by the end of this year. Our global headcount will be 7500 in five years. We expect 75% of it to be in India,” says Anand Sharma, CFO and head, management services at CPA Global. The company’s 40% hiring would constitute laterals with 12-15 years experience and the remaining 60% would be freshers.”<br /><br /><a href="http://www.financialexpress.com/news/LPOs-catch-Indian-lawyers/714230/">Read more . . .</a>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-67919743289028249172010-11-23T11:03:00.000+05:302010-11-23T11:04:06.842+05:30Will Philippines challenge India as the next LPO destination?Infosys recent announcement of expanding its legal outsourcing operations to Manila have made many question about cost effectiveness of this new destination. Philippines like India have a legal system that is similar to US. Also its talent pool is English speaking and is offering its services at a pittance when compared with US lawyers. So does this mean that LPO industry in India is under threat? <br /><br />India LPO domain has now reached a point where they have established a strong hold not only in terms of doing quality work but also in improvising the process of doing it. Certification such as ISO 9001:2008 testify the quality while the increasing level of complexity of work meted out to some of the LPO units talk about the skill workforce present in India. Though Philippines has a similar law infrastructure India on the other hand has a huge talent pool which is already on its path of growing the LPO sector.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-31546410823493215122010-11-22T10:37:00.003+05:302010-11-22T10:41:58.322+05:30Thomson Reuters has acquired one of India’s largest pure play LPO companies Pangea3The acquisition price would be in the range of $35 to 40m (Rs 157 to 200 crore) as reported by Business Standard and citing unnamed sources.<br /><br />The deal was announced by Thomson Reuters but did not disclose a deal value. Its legal division’s president and chief executive officer said in a press release that legal outsourcing added a vital strategic complement to the company’s portfolio of “specialised information and workflow solutions”, and would be the key to helping law firms and corporate legal departments be more “responsive and cost-effective”.<br />"Pangea3 is true to our mission to help the legal system perform better, every day, worldwide; we will now bring to the legal marketplace a responsive, high-quality, transformative resource for a broad range of legal support work,” he added in the statement.<br /><br />Pangea3 declined to comment. Pangea3 and Thomson Reuters told Business Standard that they did not comment on speculation although neither denied the news.<br /><br />Full article at <a href="http://www.legallyindia.com/201011181531/Legal-Process-Outsourcing-LPO/breaking-thomson-reuters-to-acquire-lpo-pangea3-for-up-to-40m-strategic-buy">http://www.legallyindia.com/201011181531/Legal-Process-Outsourcing-LPO/breaking-thomson-reuters-to-acquire-lpo-pangea3-for-up-to-40m-strategic-buy</a>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-45324009530420036662010-11-22T10:30:00.002+05:302010-11-22T10:36:37.604+05:30Survey on the LPO industry<p>Hello readers,<br /><br />The LPO industry, as you all are aware, has in recent times seen a lot of changes in the mindset as well as the work done by it. Ravi Shankar, Harvard Law graduate, is administering a survey to study business fundamentals of the LPO industry in India at large. The questionnaire is addressed to operational managers in the Indian. If you are interested please contact Ravi Shankar at rshankar@jd10.law.harvard.edu .</p><p>Have a nice day.</p>Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-38034880809149475672010-10-28T09:19:00.002+05:302010-11-02T00:48:53.235+05:30Guest article:Why Outsourcing E-discovery should be part of your business strategyOutsourcing e-discovery and information management services is no longer something businesses can ignore. E-discovery and information management services are rapidly becoming critical, highly-discussed topics in board meetings across the globe. Developing a strategy for outsourcing them is a key to the success of today’s modern, Internet-enabled enterprises.<br />
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As the world begins to see more and more bogus tort claims, frivolous lawsuits, and increasing amounts of civil litigation in general, the process of discovery, or the process of obtaining documents, interrogations, and other evidence from opposing parties before trial, during such litigation proceedings becomes increasingly cumbersome and costly to obtain. The discovery process was difficult to begin with before the Internet-era; but now with the introduction of massive amounts of computer-based data such as emails, instant messages, and other intangible data stored in electronic format the discovery process becomes even more difficult to complete. This new form of discovery, known as <a href="http://ledjit.com/">e-discovery</a>, is not just more complicated than its traditional predecessor due to the existence of larger amounts of data in formats far less tangible than paper.<br />
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The e-discovery process is further hindered due to a larger array of personnel involved in the process of discovering relevant, electronically-based data. Lawyers and forensic investigators, who are unfamiliar with the technological aspects of creating, maintaining, preserving, and deleting electronically-based data, must cooperate during the e-discovery process with IT professionals (IT managers, database administrators, network administrators, etc.), all of whom are generally unfamiliar with the law. This clash often results in delays, misunderstandings, or, even worse, data corruption or even outright data loss.<br />
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The tasks of managing a company’s data and, in the event civil litigation arises, e-discovery are peripheral tasks not directly related the company’s core goals. Just like the duties involved with payroll processing have been successfully delegated to outside specialist firms, outsourcing e-discovery and information management services are gradually taking hold amongst businesses worldwide. Despite fears from the opposition, outsourcing these tasks is proven to be efficient, cost-effective, and safe.<br />
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Firms specializing in e-discovery outsourcing have professional staff trained in tasks specific to the discovery process and how it is conducted in today’s electronic document era. Outsourcing these tasks frees corporate attorneys from these burdens so that they can focus on tasks more suited to them. Instead of wasting time on the “grunt work” of ploughing through boxes of digital tape backups or data mining through hundreds of gigabytes of archived receipts, attorneys can focus more on clients and business development efforts.<br />
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When a corporation’s legal department teams up with an e-discovery outsourcing company located in another country, the potential to speed up the process and meet previously impossible deadlines increases dramatically, as attorneys can take advantage of time differences between their offices and that of the outsourcing company in order to continuously work on a project non-stop, 24 hours a day, seven days a week.<br />
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Outsourcing e-discovery helps prevent companies from getting “overcharged and overlawyered” by unscrupulous attorneys and con artists alike who prey upon management fears that pursuing a proper legal defence will always be more expensive than a settlement. With outsourcing e-discovery becoming a viable, cost-efficient alternative to expensive settlements, companies can re-invest the money otherwise lost on these settlements into pursuing their core goals. This is a win-win situation for the company, their customers, and their containing economies as well.<br />
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Outsourcing information management services benefits a company in similar and complementary ways, in the sense that an outsource firm specializing in information management can not only increase efficiency in handling a firm’s data, but will help said firm’s attorneys be more effective with retrieving and processing discoverable electronic data.<br />
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Opponents to such outsourcing claim it is unprofessional and unethical to allow so-called “non-lawyers” to practice law. They claim that outsourcing dilutes the quality of discoverable documents as the task of document identification, preservation, and collection are not conducted by a company’s own legal staff. Such claims are simply untrue. Allowing an outsourcing company to handle specific tasks under guidance is no different in this respect than hiring paralegals or law student apprentices. It has even been ruled that outsourcing is acceptable as long as an attorney properly supervises their work. As with anything that an attorney must delegate to others, he or she must take caution and maintain an awareness for issues relating e-document custody and control, privilege and confidentiality of e-documents, e-document security, and other various legal and ethical considerations.<br />
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Regardless of the opposition, outsourcing of e-discovery and information management services is becoming increasingly popular. As it becomes more and more difficult to compete against one’s competitors, finding a way to increase efficiency and reduce costs anyway possible is a goal that is here to stay. Outsourcing tasks that are not directly related to an enterprise’s core pursuits has proven effective for decades in matters such as payroll processing, supply chain management, and even IT matters. The “Electronic Revolution” has not only allowed this to happen but has encouraged its growth amongst companies in every industry imaginable. It’s not hard to see it was only a matter of time before outsourcing arrived in the legal department.<br />
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Steven Rosen is a freelance writer and blogger for Ledjit Consulting, a Montreal-based e-discovery and information management consulting firm.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-82174868487254776322010-08-16T22:25:00.000+05:302010-08-16T22:27:33.442+05:30Time to open your eyes to legal outsourcingRussell Smith in his article “<a href="http://lawwithoutborders.typepad.com/legaloutsourcing/2010/08/the-toothpaste-is-out-of-the-tube-new-york-times-article-shows-how-legal-outsourcing-is-here-to-stay.html"> The Toothpaste is out of the tube</a>” shares his own experience regarding the legal out sourcing industry in India. He in his article not only brings forth the benefits accrued by the Western clients but also demythifies the statement that legal outsourcing is taking away the jobs of the UK and US lawyers. He brings forth the fact that by outsourcing litigation work many legal cases have been dismissed at the court of law rather than being settled. This according to him has happened only “because of the successful teamwork among attorneys in US and in India”. He uses the term “benign tort reform” to address the phenomenon wherein “defendants facing bogus or inflated tort claims are choosing to litigate and win.” This has been possible only from the existence of legal outsourcing firms in countries such as India and Philippines which has led to the usage of money, otherwise being given for payouts, to go back to the U.S. economy.<br /><br />Legal outsourcing industry cannot be ignored now. It’s here to stay. The question is not on its existence but on the existence of those who don’t embrace it.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0tag:blogger.com,1999:blog-17044683.post-74415892619348277932010-08-16T21:41:00.002+05:302010-08-16T21:44:22.523+05:30India knocking the Western legal marketIn this brilliantly written <a href="http://www.nytimes.com/2010/08/05/business/global/05legal.html?pagewanted=1&_r=1">article</a> the author explores the Western side of the world with respect to global legal services outsourcing industry. The lawyers from US and UK lawyers are now showing ardent desire to work with Indian legal outsourcing companies. It’s the opportunity to manage big teams and built business that is giving them a rush.<br /><br />Not only big corporations but also law firms such as Clifford Chance have now realized the benefits of outsourcing the routine legal work to destinations like India, Philippines and now Israel. Law firms in India to attract Western clients are hiring experienced lawyers from US & UK so that adherence to quality and understanding of the client requirements can be done in a better way. <br /><br />It’s just a matter of time when there is going to be an exodus of Western lawyers to Indian legal outsourcing business and industry pundits have already started seeing the signs of it happening.Megha Pandehttp://www.blogger.com/profile/18012027670309197789noreply@blogger.com0