Robert's company does not seem to be an LPO vendor itself, to quote "As independent LPO consultants, we speak from a position of candor, in that we are not LPO providers trying to make a sale."
My previous post previewing the report is here and an extract from the report is here. The following is a list of topics from the report that sound particularly interesting:
- Outsourcing vs. Offshoring
- Rapid, Scalable Offshoring vs. Mere Operational Expansion
- Rate-Limiting Factors
- Process Engineering
- Moving Up the Value Chain
- The Indian Legal System and Law Schools
- The Market
- Quasi-Legal Work
- Legal Support Work
- Domain Expertise
- Crafting LPO Service Agreements
- New York City Bar Opinion
- LA County Bar Opinion
- San Diego County Bar Opinion
- Overview of the Regulations
- EAR and ECCN
- BIS Advisory Opinion
- The Tiers (of vendor location cities)
- APPENDIX A ECONOMICS OF OPERATING A CAPTIVE CENTER IN INDIA
- APPENDIX B GEOGRAPHY STILL MATTERS: BEYOND INDIA, AROUND THE WORLD, AND BACK TO THE US
- APPENDIX C STRUCTURE OF THE US AND UK LEGAL INDUSTRIES
- APPENDIX D DIRECTORY OF LPO PROVIDERS - PART I
- APPENDIX E DIRECTORY OF LPO PROVIDERS - PART II
- APPENDIX F DIRECTORY OF AUSTRALIA, NEW ZEALAND AND SOUTH AFRICA LAW FIRMS