Amidst growing concerns over infestation of the (young but promising) LPO space, can be heard calls for defining some quality (and perhaps ethics and conduct) standards by the relatively larger and more established players. See earlier post here.
More recently, LawScribe, one of whose directors is Mark Ross - LPO industry's persistent advocate of self-regulation and accredition of vendors - recently made this press release about formation of Legal Outsourcing chapter of International Association of Outsourcing Professionals (IAOP).
To quote Mark from the press release, "There is a compelling need for collaboration between clients, providers and advisors to address the requirements specific to the emerging legal outsourcing industry. There have been a number of calls from within the industry to bring about self-regulation and internal accreditation and quality standards. I believe that by bringing key stakeholders together through appropriate forums such as the IAOP we can help raise the standards and inspire confidence from within the industry."